I wrote last week about upgrading my DSL service, and finished with a sarcastic "what if I can't get on the Internet at all. Nah, that'd never happen."
It WAS faster, but the network connection started randomly dropped for a minute or two every hour or so. A very nice Verizon repair person just left after spending four hours here fixing problems with the wires both inside and outside the house. Our house was built in 1862, so I expect to run into issues whenever we upgrade anything. I have faith that my new and improved phone lines will make my life a little bit better over the years, which will make up for the time I lost talking with Verizon to fix the glitches.
Now if we could just fix the glitches in our health care and political systems I'd be a really happy camper.